Grievance Redressal Cell

Karunya Institute of Technology and Sciences is committed to providing a safe, fair and harmonious learning and working environment. Grievance Redressal Cell was set up in accordance with the University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013), and Article XXV of the constitution/MOA of Karunya Institute of Technology and Sciences for handling day-to-day grievances related to students, parents, staff members and other stakeholders. Cell was set up in accordance with the University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013), and Article XXV of the constitution/MOA of Karunya Institute of Technology and Sciences for handling day-to-day grievances related to students, parents, staff members and other stakeholders.

Grievance Redressal Cell facilitates the resolution of grievances in a fair and impartial manner involving the respective School/Dept./Office (dealing with the substantive function connected with the grievance), maintaining necessary confidentiality, as the case may be.

Any stakeholder with a genuine grievance may approach Grievance Redressal Cell to submit his/her grievance in writing. The Grievance may also be submitted in electronic form.

Type of Grievance:

Type of GrievanceComplaint portalContact office
All Grievances (Staff/Students/Parents/ others)[email protected]Grievance Redressal Cell, Registrar’s Office, Ground Floor, Administrative Building
Ragging complaints[email protected],
[email protected]		Anti-Ragging Cell, Students Affairs Office, Ground Floor, Administrative Building.
Caste Based Discrimination[email protected]SC/ST Cell, Vice-Chancellor’s Office, First Floor, Administrative Building
Gender Discrimination, Sexual Harassment, Eve Teasingtellu[email protected]
[email protected]		Internal Complaints Cell, Alumni Affairs Office, Ground Floor, Administrative Building
COMMITTEE:

1. Vice-Chancellor- Chairperson
2. Registrar- Secretary
3. Deputy Registrar (SA)- Member
4. Dean(s) or Director(s), as the case may be- Member(s)
5. Officer-in-Charge of Grievance Redressal Cell- Member
6. UG/PG Student(s)/Research Scholar(s)/Women Representative(s), as the case may be- Spl. Invitee(s)
OBJECTIVES:

  • To ensure a fair, impartial and consistent mechanism for redressal of varied issues faced by the stakeholders;
  • To uphold the dignity of the University by promoting cordial Student-Student relationship, Student-teacher relationship, teacher-teacher relationship;
  • To develop a responsive and accountable attitude among the stakeholders, thereby maintaining a harmonious atmosphere in the campus;
  • To ensure that grievances are resolved promptly, objectively and with sensitivity and in complete confidentiality;
  • To ensure that the views of each grievant and respondent are respected and that any party to a grievance is neither discriminated against nor victimized; 
  • To advise stakeholders to respect the right and dignity of one another, and not to behave in a vindictive manner towards any of them for any reason


    • Registration:

    Any aggrieved student or parent or staff member with a genuine complaint will submit his/her complaint along with necessary documents, if any, through any of the following modes:

  • Submitting in person Sending via e-mail at “[email protected]”

  • Submitting through : Online Registration System