GRIEVANCE REDRESSAL CELL

STAKEHOLDERS FEEDBACK

Students Feedback:

“I express my whole heartened thanks to the authorities for taking initiatives, rectifying the problem and settle even the minor issues of students at the earliest with full involvement and understanding.  I am also thankful for the developers of portals such as [email protected], which provides a platform to all Karunyans to raise their voice and express themselves freely.

I appreciate the way of effectiveness and quickness of the forum of [email protected] in sorting out issues and responding to grievances/ complaints of students with immediate possible solutions.

Last but not least, I express my thanks to the concerned faculty for rectifying the problem.  I also apologize if my complaint/grievances/concern has had offended any of the staff member, faculty member and authority person.

It is my kind request that any of the issues which I raised through [email protected] should not be taken on personal ground, should not affect student-faculty relationship; rather it should be considered as an initiative to further strengthen the healthy relationship and understanding between the student and faculty members”.
Mr. Pranjul Srivastava, Department of Biotechnology

Parents Feedback:

“I am fully satisfied with the clarification provided and happy to receive such a fast and prompt response. It strengthens our confidence in Karunya that our ward is in safe hands”.
 Mr. Jose Thomas, Chief Manager (O&M),GAIL (India) Limited, Dt.Kutch,Gujarat.

“Thank you so much for the response !
I am so proud of the Grievance redressal team”.
Mr. Tirsha Samuel

“Thank you very much for your prompt action and update !
I, as a parent, am experiencing pleasant surprises from your action for my suggestion/request.
The proactive and willing approach and the speed of implementation for the mails to [email protected] is a real high benchmark by itself and testimony to Karunya’s commitment! Thank you once again for your good work !”
Mr. Samuel Sathianathan